See our call charge information page. If outside of our opening hours, please leave a message and a member of the team will contact you as soon as possible. If you need to call us, here's the numbers you will need. If you are experiencing an issue with our mobile app, you can contact us for support... Telephone: 0345 366 7004  NatWest Markets Indices - Index administration: NWMIndexAdministrator@natwestmarkets.com: NatWest Markets Indices - Sales: NWMIndices@natwestmarkets.com: Ring-fencing Information: ringfencing@natwestmarkets.com Calls may be recorded. Text Relay UK: 18001 0345 300 4108. If you think someone may have access to your card PIN, please contact us so that we can cancel the card and issue you with a new PIN. Contact us by phone, LiveTALK or post to discuss a mortgage application. Please visit our security centre to find out more about reporting fraud. If you're calling from outside the UK: +44 1268 502 128. If you’ve had a message from us, please call us back as soon as you can: If we don’t hear from you, we might contact you by post and ask you to get in touch with us. Online complaint form . Post. Contact Details . A contact number and email address; Why we need this. Natwest Bank Contact Phone Number is : 44 121 695 9238 and Address is 135 Bishopsgate, London NatWest (National Westminster Bank) is a retail bank in UK which was founded in 1968. ibanking From abroad: +44 1481 703860  Noticed suspicious transactions or need to report a lost card? Nat West is originally named as National Westminster Bank Plc. This should be a personal email address, that's not shared with another party; you must be able to access this email to receive alerts. Existing borrowers: +44 1624 632323  By fax. Calls may be recorded. Outside these hours please call 0800 032 5963 (+44 131 339 7609 from outside the UK). Gibraltar: 200 77737 If calling from outside the UK: +44 345 711 4477. In these details, you will be able to find Natwest’s phone number, Natwest’s address, Natwest’s email as well as Facebook, Twitter and other social networks that Natwest may be subscribed to. Box 43006 Providence, RI 02940-3006. shrrelations@bnymellon.com. Gibraltar: 00350 200 14477. It is the biggest bank in the United Kingdom. Also, please note that calls may be recorded for training and monitoring purposes. Isle of Man: 01624 637190  Opening times may vary on bank holidays. A common tactic used by criminals is to promote “investment” opportunities via social media accounts. This should be a personal email address, that's not shared with another party; you must be able to access this email to receive alerts. Gold customers have access to a 24/7 concierge service... Gold customers have access to Ten, one of Europe's leading concierge services, helping them make the most of their valuable free time - from flight and holiday bookings to last minute gifts. Discover the successes and experiences of real-life customers. This form is designed to capture your complaint as quickly and as easily as possible and will be passed directly to our complaints team to investigate your issue and try to put things right. Your contact details will help us reach you, if we need more info or … Report a lost or stolen card / cheque book If your query isn't urgent, please consider the following alternative ways to get in touch with us: Reporting fraud Firstly, Natwest has to include a set of contact details on its website and in the terms and conditions. You can write to us at: NatWest Child Trust Fund PO Box 915 Newport Lines are open 24 hours a day, 7 days a week. Visit today to find out more. General contact numbers Natwest Bank Head Office Address, CEO Email and Phone Number, Complaints and More Posted by chatoti bahaf 16th February 2020 Leave a comment on Natwest Bank Head Office Address, CEO Email and Phone Number, Complaints and More Concierge service Topics. Investment scams can be hard to spot. Contact Details We need your email address to set up your account - you'll be able to choose not to receive more general communications later in this application. How do I report a lost, stolen or damaged debit card and order a replacement? You can phone them on 0800 023 4 567, 0300 123 9 123 or 0207 964 1000. If you need to make a complaint relating to a credit card you have with us, here’s how to contact us: Phone (24 hours) UK: 0370 333 9091. You can contact our Telephone banking team by calling... For customers resident in the Channel Islands, Isle of Man or Gibraltar. Discover the successes and experiences of real-life customers. Calls may be recorded. Here's how to get in touch. Most Popular Questions. Mobile phone number: We may need to call you about setting up your account. That way, we can make sure we pass your complaint to the right person to fix the problem. Making it as easy as possible for you to get in touch with us. We've got lots of ways to easily manage your credit card, find out how to manage your credit card online. Telephone: 01534 637637 . Guernsey: 01481 703809  These are the same details as you use to log in to Online Banking. If you don’t have a Premier Banking Manager: If you do have a Premier Banking Manager: To manage your account benefits, please visit our Membership Services website. If you have a question or want help with a Current Account, Savings, Loan, Overdraft or Credit Card application, please contact: Available Mon - Fri 9am - 5pm, closed Sat - Sun. Please remember … We have dedicated mortgage teams who can help answer your mortgage questions... Channel Islands, Isle of Man or Gibraltar properties, Jersey: 01534 282262  Copyright © National Westminster Bank plc 2021, Manage and keep track of your finances 24/7 with Online Banking, Check your balance and make transfers and payments, all from the palm of your hand, See the other ways to manage your money with us, We support you through different life events, Buying for the first time, moving or remortgaging? You can find more information regarding your existing policy on our Manage your home insurance page. NatWest Bank offers Services such as Personal Banking, Private Banking, Business Banking and Commercial Banking. RBS Invoice Finance Birmingham 3rd Floor 2 St Phillips Place Birmingham B3 2RB 20 Corporation St, Blackpool FY1 1EJ, UK Also Read: … By giving us your mobile number, you'll be able to use our mobile banking app, set up text alerts and this also allows us to service & help protect your account. Mobile banking The Investor Relations team provides information related to NatWest Group shares and bonds. Reservations From UK: Complaint via Email: Complaint via Support Form: Natwest Support Form. From abroad: +44 (0) 20 8763 3040. If you receive a final response letter from us and you want to contact the Financial Ombudsman Service, you’ll need to do this within 6 months of receiving our letter. Email investor.relations@natwest.com. Our Bereavement guide can help you manage things as smoothly and easily as possible at this difficult time. Calls charged at standard network rate. Use our online form to give feedback. If you need any help then don’t hesitate to call, our dedicated team of experts are on hand to help: New to Natwest Invest? Overseas: +44 1268 508 018. We're really pleased you've received great service from us. Life Insurance To track your rewards, please visit the MyRewards page. You can find more information regarding your existing policy on our Manage your home insurance page. Need to contact us about your existing accounts? NatWest Card Services. Where can I find my IBAN and BIC numbers? If you have any questions here are the contact numbers... Telephone: 0370 333 9091  Natwest complaint website: personal.natwest.com. Use our online form to nominate the member of staff for a service award. Natwest complaint contacts like Phone, email and support form. Natwest Head Office Contact Phone Number is : +44 121 695 9238 and Address is 135 Bishopsgate, London EC2M 3UR, United Kingdom Nat West is a platform of banking and Financial solutions that was started in the year 1968 by the merger of National Provincial Bank. Existing customers can use the 'Message Us' feature in our mobile app; Existing customers can also use the ‘Chat now’ service via Online Banking. Calls may be recorded. NatWest Bank has been the part of the Royal Bank of Scotland Group since 2000. This information will help us understand what has gone wrong. NatWest Email Format NatWest uses 2 email formats, with (firstname) (l) (ex. Never respond to any unsolicited emails and don’t click on any links or attachments within them. Please remember that when you call, we’ll ask you some security questions to confirm your identity. From abroad: +44 1534 282850  Calls may be recorded. Email: internationalassistance@healix.com Visit our fraud & security section to get more information about reporting fraud and further details on how we may try and contact you. Want to ask us a question about your loan or mortgage with us? Tweet: NatWest_Help. Criminals often contact people out of the blue via phone, email or text, or even advertise online. Contact us | NatWest Intermediary Solutions. Calls may be recorded. Find out how we help with employing staff, business planning and ways to borrow for business. If your card has been lost, damaged or stolen, please let us know as soon as you can. You can contact the service by writing to: The Financial Ombudsman Service Exchange Tower London E14 9SR. Lines are open Monday to Saturday 8am - 6pm. From abroad: +44 1268 508 018. Minicom: 0370 154 1192 . It enables quick … Lines are open Monday to Friday 9am - 5pm except public holidays. If you receive a suspicious email you can report it to us by forwarding it to phishing@natwest.com. If you've received a letter and/or email from us about completing your business profile and need support in completing Your Business Profile information, please check the Reference on the letter and/or email & call us on: If your Reference is XXXXXXXXXX-1a (XXXXXXXXXX = your 10-digit number) 0203 416 5001 +44 203 416 5001 outside the UK Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. Calls may be recorded. Available Mon - Fri 8am-8pm, Sat - Sun 9am - 4pm. Silver Account queries: Mon–Fri 8am–8pm (except bank holidays) and Sat 9am–5pm, Platinum Account queries : Mon–Fri 8am–8pm (except bank holidays) and Sat 9am–5pm, Black Account queries: every day, 8am-10pm. If you're using ibanking and you'd like to speak to someone about an issue you can call... Lines are open Monday to Friday 9am - 5pm (except bank holidays). You can also email the team at businessbanking@natwest.com From abroad: +44 2381 244182. Supporting documentation can be emailed to: intermediarydocs@natwest.com . What are the different balances in Online Banking? Your feedback is important to us - we really appreciate you taking the time. Please get in touch straight away if you’ve noticed any suspicious transactions on your account. The cost of your call will depend on what phone line you're using. From abroad: +44 1268 508 018, Telephone: 0370 909 3715  Email address: Dedicated broker line: +44 1624 632444  For further information on the NatWest Group ADR program see BNY Mellon's website. Calls may be recorded. For general enquiries about your personal banking, please call our team on 03457 888 444 (Overseas 0345 030 3605) (Minicom 0800 404 6161). From abroad: +44 1534 637637 Information on our complaints process and how to make a complaint online. UK: 0345 788 8444 (24 hours, 7 days a week), UK: 0345 711 4477 (24 hours, 7 days a week). PO Box 5427. Contact the NatWest Home Insurance team on: 0345 246 0449. These are the same details you use to log in to online banking. If you urgently need our help within the next 72 hours please phone us - wait times are currently higher than usual. Calls may be recorded. Find out how we help with employing staff, business planning and ways to borrow for business. Find all the information about NatWest Invest, Existing NatWest Invest customer? Read our stories to learn how we’re building a more sustainable bank. © The Royal Bank of Scotland International Limited trading as NatWest International, Savings Builder - savings of £50 - £25,000, Premium Saver - savings of £25,000 - £1,000,000, Cash Management - manage multiple currencies, ibanking - manage multi-currency accounts, Locate your nearest branch or cash machine. Credit Card applications (8am-6pm, Monday to Friday), Classic Customers (24 hours, 7 days a week), Private Banking & Platinum Customers (24 hours, 7 days a week). Telephone banking Contact the NatWest Home Insurance team on: Lines are open Mon–Fri 8am-8pm, Sat 9am–5pm, bank holidays 9am-5pm (excluding Christmas Day, Boxing Day, New Year’s Day and Easter Sunday). From abroad: 00350 200 77737. Login to NatWest Invest. Calls may be recorded. If there is no personalisation at all treat it with suspicion. We're currently experiencing high call volumes, Report a lost or stolen card / cheque book. We're always looking for ways to improve. For help with more complex Bankline queries, you can contact the Bankline helpdesk on: 0345 300 4108. Telephone: 01534 282300  If you think someone may have access to your card PIN, please contact us so that we can cancel the card and issue you with a new PIN: Lost or stolen cards or chequebooks. Check if the email is personalised, does it have information like your name, your postcode or part of your account number? Telephone: 02392 676060  Wherever you are in the world, emergency medical assistance is just a telephone call away... Telephone: 020 8763 3040  Gold travel insurance helpline No hold music, straight through. Lines are open Monday to Friday 9am - 5pm GMT (except bank holidays). johnd@natwest.com) being used 97.40% of the time. If you think your card has been stolen, or if someone might have access to your card’s PIN, please tell us straight away. Experienced great service with us? For Bankline registration and applications, please send forms and queries to: banklineapplications@natwest.com For Bankline administration queries please send to bankline.administration@rbs.co.uk Did this article answer your question? NatWest; RBS; Ulster Bank Northern Ireland; Ulster Bank Republic of Ireland; If you have an existing complaint that is already being managed by the GRG complaints process team you can contact the GRG Customer Helpdesk by email or phone. NatWest has issued an urgent scam warning as criminals look to take advantage of the new lockdown and vaccination roll out. Have a Credit Card with us? Lines are open 24 hours a day, 7 days a week. Outside these hours please call 0370 600 0459 (+44 1268 500 813 from outside the UK). If you’ve had a bereavement, or if you’re in financial difficulty, please call us. We want to make it easy for you to tell us when things go wrong, resolve your complaint without delay and make sure you are satisfied with how your complaint was resolved. Please be prepared to answer some security questions so we can verify your identity. NatWest Support Center. Email: internationalassistance@healix.com. Have you seen our frequently asked questions? Guernsey: 01481 703860  If you do not want us to contact you with relevant communications, you can opt out at any time by contacting us at 03457 888 444, Overseas Number +44 3457 888 444, Minicom Number 0800 404 6161 via Online banking, webchat or in branch. Monday to Friday 9.00am to 5.00pm except public holidays. If you've lost your card or cheque book, or you've had it stolen, it's important to let us know as soon as you can... Lines are open Monday to Friday 9am - 5pm except public holidays. You can complete our online complaint form and we will contact you by email, phone or post to resolve your complaint. Want to leave us some feedback? Mortgages Call us to report fraud, a lost or stolen card or to give us feedback. We will always do whatever we can to help. Calls may be recorded. Business customers. Ask a question. The cost of your call will depend on: whether you are using a landline or mobile phone; the digits the number you are dialling starts with; the tariff being charged by your phone provider NatWest Group customer contacts. NatWest International contact us. To find our more, see the activity alerts section, or visit our 'Alerts' page in Digital Banking. Cloud-based Bacs and Faster Payment product that securely manages payments and Direct Debit collections for both Bureau and direct submitters. From abroad: +44 1624 637190  Calls may be recorded. Call us on: 0345 7114477. Calls may be recorded. You can find more information regarding your existing policy on our Manage your life insurance page. From abroad: +44 1268 508 018, Telephone: 0370 333 1993  Alternatively, supporting documentation can be … Corporate Head Office address. You can contact our business team 24 hours a day, 7 days a week. Please have your customer number and PIN ready when you call so we can deal with your call quickly. Investor Relations. Lines are open Mon–Fri 8am-8pm, Sat 9am–5pm, bank holidays 9am-5pm (excluding Christmas Day, Boxing Day, New Year’s Day and Easter Sunday). Need to make a complaint? Read our stories to learn how we're building a more sustainable bank. SS1 9AJ Here's how to report it... Jersey: 01534 282850  ... By email. Have you noticed any suspicious transactions or think you're a victim of fraud? Calls may be recorded. For all enquiries about ADR holder accounts and payment of dividends, please contact: BNY Mellon Depositary Receipts P.O. ... Coronavirus Vaccination scams - A phone call, email … Talk to us. Lines are open Monday to Friday 9am - 5pm GMT except public holidays. Lines are open Monday to Friday 9am-5pm except bank holidays. Monday to Friday 8am-6pm (except bank holidays) and Saturday 9am-4pm, General questions about personal loans (Monday to Friday 8am-8pm, except bank holidays, and Saturdays 9am-3pm). The team are available 24 hours a day, 7 days a week. I am going abroad and don't want my card to be blocked, what should I do? We could help, We’re here to support you through all your life journeys. If you don't get the best service, we always encourage you to tell us, so that we can put it right. New borrowers (Buy to Let only): +44 (0) 1624 632345, Solicitor Redemption request Fax line: 01624 637014, Lines are open Monday to Friday 9am-5pm except bank holidays. Have a credit card with NatWest? From abroad: +44 1534 282300. Tel: Toll free in USA 1-866-259-2287. International calls +1 201 680 6825. Via LiveTALK. Lines are open Monday to Friday, 8am to 6pm. If you’re in financial difficulty or need help with your finances please visit Struggling Financially. Contact NatWest Premier Banking when it suits you or get the help you need, when you need it, 24/7. Find us at 250 Bishopsgate, London EC2M 4AA From abroad: +44 2392 676060. Complaint via Phone number: 0800 011 3312 or 0800 200 400. If you're unsure who this is, please contact your relationship team, and they'll point you in the right direction. Email: GRGCustomerHelpdesk@rbs.co.uk Should you need any further assistance or information, please use the following details to contact us: Call us on: 0345 603 0313 Our lines are open Monday to Friday 9:00am-5:30pm. We need your email address to set up your account - you'll be able to choose not to receive more general communications later in this application. If you think someone may have access to your card PIN, please contact us so that we can cancel the card and issue you with a new PIN. 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